Privacy policy

Privacy Policy

Last updated: September 2026

Hoofti ("we," "us," "our") operates this website and the products and services available through it (the "Services"). Our store runs on Shopify's platform. This Privacy Policy explains what personal data we collect, how we use it, and how we protect it when you browse, shop, or otherwise interact with us.

By using the Services, you agree to the practices described in this policy.

Data Controller

Hoofti is the data controller responsible for the personal data collected through this website. This means we decide how and why your personal data is processed, in line with applicable data protection laws.

Data controller contact details:
Hoofti
3510 NE Columbia Blvd, Portland, OR 97211, United States
Email: support@hoofti.com
Phone: +1 (971) 358-6053

Personal Data We Collect

  • Contact details: name, shipping and billing address, phone number, email address
  • Payment information: payment confirmations and transaction details (full card numbers are handled by our payment processors)
  • Account details: username, password, and saved preferences
  • Order information: items viewed, added to cart, purchased, or returned
  • Customer support communications: anything you share when you contact us
  • Device and technical data: browser type, IP address, and device identifiers
  • Usage data: how you navigate and interact with our site

How We Collect Personal Data

  • Directly from you, when you browse, create an account, place an order, or contact us
  • Automatically, through cookies and similar technologies
  • From service providers that help us operate the store

How We Use Personal Data

  • To process, ship, and deliver your orders
  • To send order and shipping updates
  • To provide customer support
  • To send marketing emails, if you've opted in (you can unsubscribe at any time)
  • To prevent fraud and keep the Services secure
  • To meet our legal obligations

How We Share Personal Data

  • With Shopify and service providers that help us run the store, such as payment processors, shipping carriers, and analytics providers
  • With advertising partners, subject to your choices described below
  • With others when you give us permission
  • With authorities when required by law

Shopify

Our Services are hosted by Shopify. Personal data you provide may be processed by Shopify and its service providers. You can learn more in Shopify's Consumer Privacy Policy at shopify.com/legal/privacy and manage certain requests through Shopify's Privacy Portal at privacy.shopify.com.

Data Protection

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These include SSL encryption for data in transit, access controls that limit who can view your data, and working only with service providers that maintain appropriate security standards.

We keep personal data only as long as needed to provide the Services, meet legal requirements, or resolve disputes.

Cookies

We use cookies to keep the site working, remember your preferences, understand how the site is used, and support our marketing. You can manage cookies through your browser settings.

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Receive a copy of your personal data
  • Opt out of targeted advertising or the "sale" or "sharing" of personal data (see our Do Not Sell or Share My Personal Information page)

To exercise any of these rights, email support@hoofti.com. We'll respond as required by applicable law and may need to verify your identity first. We won't discriminate against you for exercising your rights.

Children

Our Services are not intended for children, and we don't knowingly collect personal data from anyone under 16. If you believe a child has provided us with personal data, contact us and we'll delete it.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new "Last updated" date.

Contact Information

Store Name: Hoofti
Address: 3510 NE Columbia Blvd, Portland, OR 97211, United States
Email: support@hoofti.com
Phone: +1 (971) 358-6053
Customer Service Hours: Monday–Friday 9:00 AM–5:00 PM PT, Saturday 10:00 AM–2:00 PM PT